Craft an Attention-Grabbing Message

Saturday, January 14th, 2012

I am gratified by the 249 comments to this post I wrote for Harvard Business Review and seek your specific tips on quotability, the first step to connecting in this increasingly complex, information-flooded, and connected world:
You can feel the tension in the compressed smiles, quick nods and pointed questions at the annual Morgan Stanley Global Healthcare [...]

I Was Completely Surprised by His Behavior

Sunday, April 10th, 2011

Reinventing himself when he arrived at college Sam, “who had never had much luck with women” successfully beguiled a string of women into one-night stands, leaving his male friends shaking their heads in wonder because the women, though dumped, saw him as “sensitive, caring and sweet.” Also odd, Sam took up the habit of frequently [...]

How to Nudge Others to Act “Right”

Sunday, October 18th, 2009

Unconditional love is a swell idea yet admit it.  Aren’t there times you’d like to change other’s behavior? Get them to act right, like you.  Or perhaps you’d like to drop a bad habit.  Then learn how to “nudge.”

That’s a situational prompt that sways people to change.
For example, the traditional approach to getting drivers to [...]

The Ultimatum Game: How to Make the Smartest Deal

Wednesday, February 25th, 2009

“Let’s say you’re handed $10 and told you can split it any way you like between you and another person…” starts the Ultimatum Game. (Warning: high testosterone men are most likely to act irrationally.)  Since we consumers don’t always choose rationally, such “real life” tests are useful indicators of what we’ll actually do. They’re used by HP experiential economist Kay-Yut Chen, for [...]

How We Can Argue Better

Friday, October 24th, 2008

“Presidential candidate George Bush will be active in making pronouncements in the coming weeks… He wants to define himself before his opponents do it for him,” intoned a radio commentator when the previous Bush became president. Yes, nicknames stick. “To name a thing is not the same as to know a thing,” Richard Feynman wrote, [...]

Collaborate Towards a Single Goal. Expect the Unexpected.

Friday, May 23rd, 2008

More than your solitary smarts, your capacity to do something extraordinary depends on something else. It is your ability to build on the work of others from the past or with others at the same time. So said Malcolm Gladwell at last year’s New Yorker conference. This may be a key theme in [...]

Are You Dating Obama? (How Attraction Builds Stronger Relationships, Or Not)

Tuesday, April 15th, 2008

When we first fall for someone, we become enamored with everything about that person. We gush. We create things to commemorate their specialness. We feel so connected, we fill in the blanks about what we don’t know. We assume we will like the rest of that person just as much. That’s just human.
If we then [...]

with Kare Anderson

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